Designing a tablet interface to help restaurants process delivery orders efficiently
The Orderin Merchant Tablet App helps restaurant staff manage incoming delivery orders, coordinate drivers, and keep orders moving through the delivery workflow.
My role focused on translating existing research and product requirements into high-fidelity interface designs, validating the solution through usability testing, and refining the final product experience.
Orderin
Lead UX/UI designer
Restaurant merchant tablet app (Android)
Enable restaurant staff to process delivery orders quickly and accurately.
The discovery work, user journeys, and wireframes had already been completed before I joined the project.
My responsibility was to take the existing research and translate it into production-ready interface designs and prototypes, ensuring the solution worked effectively for real restaurant staff.
My work focused on four key areas:
To validate the design, I conducted usability testing with restaurant staff at a McDonald’s branch. The goal was to ensure users could process incoming orders efficiently and without confusion.
Participants included cashiers, restaurant managers, and administrative staff responsible for handling delivery orders.
The test focused on tasks such as:
Sessions were recorded using screen, video, and audio recordings to capture behaviour and feedback.
Overall, participants were able to complete the core tasks successfully.
However, testing surfaced several usability improvements:
The usability testing helped validate the core workflow while identifying several improvements to strengthen the experience.
Design updates included:
Getmo is a founder-led design and digital marketing studio run by me, Piet Alberts. I offer senior UX/UI, web design, brand identity, and digital marketing as a direct alternative to hiring in-house or using an agency. With 20+ years of experience, you work with me directly.
I offer design and digital marketing services across UX and UI design, product design, web design and Webflow or Framer development, brand identity and logo design, marketing design, digital marketing strategy, SEO, campaigns, and landing pages. For hands-on channel work like paid media, I bring in trusted specialists and manage it for you.
There are three ways to hire me. A monthly plan, a design and marketing retainer where you reserve a block of hours. Fixed-price packages, for standard projects like a website. And custom projects, quoted per brief for one-off, bespoke work. You choose whichever suits your needs and budget.
If you need ongoing design and marketing, a monthly retainer fits best. For a standard, well-defined project like a website, a fixed-price package is the quickest and most affordable route. For one-off, bespoke work, a custom project is quoted per brief. Not sure? Book a free call and I will recommend the right fit.
I do, personally. Getmo is founder-led, so every design and marketing project is handled by me, Piet Alberts, a senior designer and digital marketing consultant with 20+ years of experience. There are no juniors and no handoffs; the core design and marketing work is always mine.
Most individual tasks are delivered within 48 to 72 hours, with larger design and marketing projects on a timeline agreed upfront. Because you work directly with me, there are no account managers or queues slowing delivery down.
Yes. Getmo works remotely with clients worldwide. I am based in South Africa and take on design and digital marketing projects internationally, agreeing currency and timelines upfront.
Book a free intro call, or head to the monthly plan, packages, or custom projects page to take the next step. We will talk through your design and marketing needs and find the right fit. No pitch, no pressure.
